Refund Policy

Please be advised that refund policy is case-by-case basis. Should you encounter any issue with your purchase, please reach out to us via email at hello@magicinthewoods.co within 7 working days of your receipt of the products.

To assist us in accessing the refund, kindly send clear photos of the parcel and specific reason for refund request. This helps us to rectify any mistake on our end and to avoid any dispute.

Please note that partial refund or replacement of specific materials might be given instead of full refund. Original shipping charges cannot be refunded.

We apologize in advance for being unable to provide any refund or replacement should the above photos not provided within the given time frame. Thank you for your understanding and support.